FAQ

Over the past decade, I have developed a unique trading system that has allowed me to become an independent and successful full-time trader.  With a membership to my site, I will teach you my process through hundreds of chart setups and real-world examples.  I will explain my process in detail, always using real-time charts and setups.  I am always accessible and approachable, I care deeply about teaching people how to be successful too.

With a membership to the Chart Freak, you will obtain full access to my Exclusive Strategies page, where I post almost daily.  Within that section, you will be privy to well over 500 chart freak setups in any given year, along with my methods for spotting the right chart setups, and the tools I use to trade them. There is also a lively discussion thread for members only on every post.

Absolutely, just use the contact form at the bottom of this page!

My name is Robert Alexander, but I’m probably better known as ‘Alex’ in trading forums.  I’ve been a full time trader for around a decade and began trading in the late 1990s.  You can read more about me on my “MY STORY” page found on this site.

Yes, all transactions are 256bit SSL secured and are handled directly by our Merchant, Stripe.  https://stripe.com/  At no time does Big League Finance (supporting sites) EVER handle or store your credit card information on any of our databases or systems.  We do not have access to this information and we treat members privacy and security very seriously.

This is a private and personal membership service, and we will NEVER release any of our members personal information. We hate SPAM!  All data (we keep minimal information) will always remain strictly confidential, and we will never sell or provide any information to any third parties.  PERIOD.

Absolutely, your membership experience and satisfaction is our number one goal.  Along with direct access to Rob, “The Chart Freak”, your membership service is fully support by the Big League Finance support team.  You could always email the support desk at admin @ bigleaguefinance .com, you could use the technical contact on the form below.

Yes.  The terms of service and our policy on your privacy are clearly stated and always made available via the 2 links found within the footer of this website.

There is no hard and fast rule for when content is posted.  In general, Rob is posting content daily, sometimes 2 or 3 times per day!  There are times however where the markets are quieter or that Rob does not see an adequate setup present itself, so it may be a day or two between posts.

Click onto the MY ACCOUNT page from the menu bar.  There you could change your password, update your personal profile information, and check your current subscription status.

Of Course you can.  We never like to see a member leave our service, and we hope you will contact us before thinking of cancelling if you’re unhappy with our service.  But to cancel, simply send us a note via the Contact Us page or email admin@bigleaguefinance.com

The Big League Finance is a network of world class traders and services, of which Robert Alexander is a proud member of.  In addition to this network of professionals, the Big League Finance support team manages all sites within this network, providing members with first-class support services across all financial properties.

All credit cards are charge securely by Stripe merchant services, these are not processed manually.  You will be charged only the agreed membership amount on the anniversary of your subscription depending on your terms, i.e. Monthly, Quarterly, Yearly.  Your credit card statement will show the vendor “Big League Fin Network” as the merchant.

Yes. Simply follow our Post Alert service here: https://twitter.com/ChartFreakAlert for premium posts notifications.